Koven Air

Privacy Policy

Last updated: August 11, 2026

Koven Air respects the privacy of website visitors, customers, suppliers, and project contacts. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit kovenair.com, submit a contact or RFQ form, communicate with us, or request support for industrial HVAC equipment selection.

Information We Collect

We may collect contact details such as name, company, email address, phone number, country or region, and message content. For equipment inquiries, we may also collect project information such as air volume, temperature, humidity, process requirements, site conditions, drawings, specifications, or other information you choose to send.

When you visit the website, we may collect technical information such as IP address, browser type, device information, referring pages, pages viewed, and approximate location derived from technical signals. This helps us keep the website secure and understand how visitors use the site.

How We Use Information

We use information to respond to inquiries, prepare equipment recommendations, provide quotations, coordinate technical support, improve website content, maintain security, analyze website performance, and comply with applicable legal or business obligations.

Cookies And Analytics

Our website may use cookies or similar technologies to support site functionality, analytics, performance measurement, and security. You can control cookies through your browser settings, although some website features may not work as intended if cookies are disabled.

How We Share Information

We do not sell personal information. We may share information with service providers, website hosting partners, analytics providers, logistics or technical partners, professional advisers, or authorities when necessary to operate our business, respond to your request, protect our rights, or comply with law.

International Business Contacts

Koven Air works with international industrial and commercial projects. Information you submit may be processed in countries or regions different from where you are located, subject to appropriate business and security controls.

Data Retention

We keep information for as long as needed to respond to inquiries, support projects, maintain business records, resolve disputes, and meet legal or operational requirements. Retention periods may vary depending on the nature of the information and the project relationship.

Your Choices

You may request access, correction, deletion, or restriction of your personal information where applicable. You may also ask us to stop sending non-essential communications. We may need to verify your request before taking action.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website, email, or online transmission method can be guaranteed to be completely secure.

Children

Our website is intended for business and industrial users. We do not knowingly collect personal information from children.

Third-Party Links

The website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites.